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Frequently Asked Questions

Costs, the free first hour, scheduling, and online or in-person tutoring.

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Getting started & pricing

Your first hour of tutoring is completely free, no commitment required. Browse our tutors, find the one who best fits your needs, and book your first session right here on the website. Prefer to have us handle it? Call us at (801) 508-4080 and we'll match you with a great tutor and book your first hour for you. Either way, you only continue if you're happy, it's how we let the quality of our tutors speak for itself.
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Tutoring starts at only $60/hour! Your exact rate depends on a few things: whether you meet online or in-person, whether it's an academic subject or SAT/ACT test prep, which tutor you work with (some cost more than others), and whether you pay as you go or buy a package, bulk hours come at a discount. After your free first hour we'll put together a plan that fits your goals and budget. The easiest way to start is to create an account and set up your free first session online in minutes, or just call or text us at (801) 508-4080.
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Your first session is free! After that, we keep a credit card on file and charge it as each session is completed, with no large upfront payment and no long-term contract. If you'd like to save, our academic tutoring offers a discounted 10-hour Honor Roll package, paid up front; its hours never expire and can be shared by any student in your family. Our SAT and ACT prep is sold in packages of 12, 24, or 48 hours, with a lower per-hour rate the more hours you buy. For SAT and ACT prep you can also spread the cost over 12 months with our financing option through Affirm.

No, regular tutoring has no contract and no minimum commitment; you can do as few or as many sessions as you like. If you choose a package (optional, for a discounted rate), you're committing to the hours you buy. If you stop early, you can keep your unused hours as store credit at your package rate, or take a refund: we bill the hours you used at the pay-as-you-go rate (or a smaller package's rate) and refund the rest. The only scheduling rule is our friendly 6-hour cancellation notice.

Online & locations

Both. Online sessions are live and one-on-one, available anywhere in the U.S., and open up our whole team of tutors. In person, we tutor in the San Diego, Berkeley and East Bay, Salt Lake City, and Denver areas, at your home, a library, or another spot that works for you; every in-person venue costs the same.

Tutors & matching

We hire only the top 5% of tutor applicants and train them to become High Performance Certified, vetted for subject mastery, teaching ability, and personality. And unlike companies that just hand you a name from a directory, our tutors work as a team: they share notes and coordinate behind the scenes, so switching tutors or getting help across multiple subjects stays seamless. You're not getting a random tutor, you're getting one of the best, backed by a whole team.

Tell us the subject, your goals, your schedule, and whether you'd prefer in-person or online sessions, and we'll match you with the tutor who fits best. If it's not the right fit, we'll find you another at no extra cost.

Just let us know and we'll match you with a different tutor at no extra cost, no awkward conversation needed. Because our tutors work as a team and share notes, a new tutor can pick up right where the last one left off. We care about the right fit, not just any fit.

After every session, your tutor writes feedback on what was covered and what's next. If you ever have a question about how things are going, call or message our office and we'll check in with your tutor.

Yes, consistency helps, so you'll work with the same tutor from session to session whenever possible. You're also welcome to request a particular tutor, or a tutor of a specific gender; just let us know and we'll do our best to accommodate.

Absolutely. Siblings or a small group of friends can share a session, a popular, cost-effective option. Just tell us who's joining and what they're working on, and we'll match a tutor who can support the whole group. The hourly rate doesn't change for group sessions. Everyone simply splits the cost of the session.

Scheduling

Absolutely! We understand that life happens. We only ask for 6 hours' notice to reschedule or cancel a session, which is far more generous than the 24-hour policy most tutoring companies require. Just contact us and we'll find a new time that works. You can also log in to your account and reschedule or cancel a session there. Sessions cancelled with less than 6 hours' notice are charged.

It depends on your goals, but most families meet once or twice a week, and sessions run an hour by default, longer if you'd like. For SAT or ACT prep, students usually start at least 8 to 12 weeks before their test date. Your tutor will recommend a plan after the first session, and you can adjust the pace as needed.

Our tutors set their own weekly availability, and collectively we cover everything from early morning to late at night, 7 days a week. Many tutors can start as soon as the same day or the next, just tell us when you'd like to begin and we'll match you with someone who fits your schedule.

Subjects & test prep

We cover math from middle school through advanced college courses, the sciences (physics, chemistry, and biology), statistics, computer science, and SAT, ACT, and PSAT prep. Many of our tutors also help with the GRE, GMAT, and MCAT. Just ask about your specific subject or test, chances are we have a tutor for it.

For most students who complete our program, SAT scores typically improve 150–300 points and ACT scores 3–7 points, and those are typical ranges, not a ceiling: our best students have gained 300+ points on the SAT and 7+ on the ACT. Results aren't guaranteed; the single biggest factor is the effort you put in between sessions, and our personalized approach is built to maximize every point.

Yes! We host free SAT prep workshops every week, online via Zoom. The topics, days, and times are set each semester. Check our free SAT workshops page for the current schedule. It's a great, no-cost way to sharpen your prep.
See the workshop schedule →

Last updated September 2026

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